Jane Giles Hypnotherapy
Refund Policy
Refunds for online courses and sessions.
Last updated: October 2026
We aim to provide our customers and clients with high-quality products, services, and experiences. However, we understand that sometimes changes or issues may arise. Below are our refund policies for courses and sessions.
1. Online sessions
No Refunds After Completion: Refunds will not be provided after a session has taken place and payment has been processed.
Cancellations and Rescheduling: Refunds will not be issued for cancellations made within 24 hours. Depending on the situation, a credit for a future session may be issued.
2. Refunds for Digital Courses
No Refunds: Refunds are not offered for digital courses, regardless of participation or completion. Please ensure you are committed to the course before making your purchase.
Because you get access to the course straight away, at checkout you are asked to agree that you lose your 14-day right to cancel once access starts. This does not affect your statutory rights if the course content is faulty or not as described.
3. Contact Information
For any questions or concerns about this refund policy, please contact us at:
We appreciate your understanding and cooperation as we strive to provide you with the best possible service.